Your Privacy Matters
Last updated: April 2026. We believe in transparency. Here's exactly what data we collect, why we collect it, and how we protect it.
1. Introduction
Wayt ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our line-waiting service (the "Service"). By using Wayt, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
2.1 Personal Information You Provide
When you create an account, book a wait, or contact us, we collect:
- • Name — To identify you and your bookings
- • Phone number — For SMS notifications about your wait status
- • Email address — For booking confirmations and account communication
- • Payment information — Processed securely via Stripe; we do not store full card numbers
- • Booking details — Party size, venue, time, special requests
2.2 Information Collected Automatically
When you use our Service, we automatically collect:
- • Device information — Browser type, operating system, device identifiers
- • Usage data — Pages visited, time spent, features used
- • Location data — Approximate location for venue matching (only with your permission)
- • Cookies — To maintain your session and improve your experience
3. How We Use Your Information
We use the information we collect to:
4. How We Share Your Information
We do NOT sell your personal information. We only share data in these specific situations:
With Venues
When you book a wait at a venue, we share your name, party size, and estimated arrival time with that venue's staff to coordinate your seating. We do not share your payment information with venues.
With Service Providers
We work with trusted third parties (Stripe for payments, Twilio for SMS, etc.) who help us operate our Service. These partners are contractually obligated to protect your data.
Legal Requirements
We may disclose information if required by law, subpoena, or to protect the rights and safety of Wayt, our users, or others.
5. Data Retention
We retain your personal information for as long as necessary to:
- ✓ Fulfill the purposes outlined in this policy
- ✓ Comply with legal obligations (tax, accounting, etc.)
- ✓ Resolve disputes and enforce our agreements
You can request deletion of your account and personal data at any time by contacting us at privacy@Wayt.com.
6. Your Rights
Depending on your location, you may have the following rights:
To exercise these rights, contact us at privacy@Wayt.com.
7. Data Security
We implement industry-standard security measures to protect your information:
While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
8. Cookies & Tracking
We use cookies and similar tracking technologies to:
- • Maintain your login session
- • Remember your preferences
- • Analyze site traffic and usage patterns
- • Improve our Service and user experience
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Service.
9. Children's Privacy
Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@Wayt.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
Questions About Your Privacy?
We're here to help. Reach out anytime with questions or concerns.